Support Coordination is funded through your NDIS plan. If you require assistance in implementing your plan, you may be eligible.

Contact our team to discuss your needs and explore how we can assist you.

Support Coordination focuses on implementing your plan, while Plan Management focuses on managing your NDIS budget.

Yes, we can connect you with relevant services and support you in finding suitable housing and employment opportunities.

We take complaints seriously. You can raise your concerns with your coordinator or contact our office directly.

This can vary depending on the agreement and your preferences. Generally, clients provide the cleaning products and supplies they prefer, as this ensures that products are suitable for their home and any specific needs. However, Uconnex assistants will use the products you provide. It is best to discuss and clarify this with Uconnex during your initial consultation.

We adopt a person-centered approach, which means we work closely with you to understand your specific needs and preferences. We develop a personalized support plan that outlines the tasks you require assistance with and how you prefer them to be carried out. We regularly review and adjust the plan as your needs change.

Yes, we offer flexible scheduling options to accommodate your individual needs and preferences. We can arrange for regular visits at times that suit you, whether it's weekly, fortnightly, or as needed. We aim to provide a service that fits seamlessly into your lifestyle.

To include Domestic Assistant Service in your NDIS plan, you should discuss your household support needs with your NDIS planner or Support Coordinator. They will assess your requirements and allocate appropriate funding. It's important to provide detailed information about the specific tasks you need assistance with and how they contribute to your independence and well-being.

Yes, we can. Our assistants can provide support with meal planning, grocery shopping, and preparing meals according to your dietary needs and preferences. We aim to make mealtime easier and more enjoyable for you.

We prioritize the safety and reliability of our assistants. All our staff undergo thorough background checks, reference checks, and comprehensive training. We also ensure they are insured and have the necessary qualifications and experience to provide high-quality support. We maintain open communication and regularly review performance to ensure consistent service.

Our Domestic Assistant Service includes a range of household tasks such as general cleaning (vacuuming, mopping, dusting, bathroom cleaning), laundry services (washing, drying, ironing, folding), meal preparation (planning, shopping, cooking), household organization, assistance with daily tasks (bed linens, garbage), and ensuring a safe and hygienic living environment.